What Is Hosted PBX,

How Does It Work, and

Why Your Business Might Need It?

The traditional landline is becoming increasingly obsolete—to the point where some countries are switching it off entirely to IP Network. In response, many businesses have flocked to hosted PBX, causing the market size to explode to $63 billion

And in making the switch to hosted PBX, they are reaping some pretty sweet benefits: Cost savings, remote flexibility, and rich features,

Key Takeaways:

  • A hosted PBX is a phone system for managing calls, which is hosted away from your business premises by a third-party provider. 

  • To use hosted PBX solutions you need a provider, an internet connection, and any VoIP-enabled device (a phone, desktop computer, tablet, etc.).

  • Hosted PBX is easier to set up, more cost-efficient, more scalable, and more future-proof than a traditional, on-premises alternative.

  • When choosing a hosted PBX provider, you should consider the features, pricing plans, support, and how readily their solution integrates with your other business tools. 

 

What Is Hosted PBX?

A Private Branch Exchange is a private business telephone system that companies use to connect and route internal and external calls.

 

Multiple users can be connected to a singular line and routed via their unique extensions. This enables you to make free internal calls and route incoming calls to the right place through a single phone number.

 

PBX systems come in three main varieties: Traditional PBX and Hosted PBX.

 

  • Traditional PBX is an on-premises system that connects to the public switched telephone network (PSTN). They use physical, analog phone lines to transmit voice data. 
  • A Hosted PBX— also sometimes known as HPBX—is a virtual phone system that’s hosted off-site by a third-party service provider like us - UNIFIEDBRIDGE. It utilizes Voice over Internet Protocol (VoIP) technology that enables companies to make and manage calls over the Internet. This means that your phone system is housed off-site by a service provider, rather than at your business’s physical location.

 

The hosted provider is responsible for installation, configuration, management, and maintenance, significantly cutting down business costs and scaling productivity.

 

 

The Benefits of Hosted PBX

Easier to Set Up and Maintain

Cost-Savings

Call Monitoring & Recording

Latest features in market

Call Flow Control, Screening, Callback Services

Secure Calling

User Portal: Access to Voicemail, Recordings

User-friendly Web interface

Audio Conferencing & Voicemail to e-mail

Replace this text with information about you and your business or add information that will be useful for your customers.

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