Compliance & Acceptable Use Policy

1. Purpose and Scope

This Compliance & Acceptable Use Policy (“Policy”) defines the rules, responsibilities, and restrictions governing the use of UnifiedBridge services, including Virtual Numbers, SIP Trunking, Cloud PBX, P2P Messaging, Wholesale VoIP, and related APIs.

2. General Compliance Obligations

• Comply with all applicable telecommunications laws and regulations.
• Observe data protection and privacy laws such as GDPR and CCPA.
• Follow anti-spam and messaging regulations.
• Respect export control, sanctions, and trade restrictions.

3. Acceptable Use Guidelines

3.1 Illegal or Harmful Activities

No fraud, phishing, or identity theft. No abusive, defamatory, or unlawful content. No promotion of violence or hate.

3.2 Messaging Restrictions

No unsolicited bulk messaging or spam. No outbound A2P SMS campaigns. No caller ID spoofing or misrepresentation.

3.3 Network Abuse

No bypassing billing or usage controls. No interference with UnifiedBridge infrastructure. No abuse of automated scripts or bots.

3.4 Intellectual Property

No infringement of intellectual property rights. No unauthorized use of UnifiedBridge branding.

4. Service-Specific Restrictions

4.1 Virtual Numbers

Must comply with local numbering regulations. May not be resold without approval. Inbound voice and P2P SMS only.

4.2 SIP Trunking & Cloud PBX

Emergency calling must meet local requirements. Carrier-grade standards must be maintained.

4.3 APIs & Integrations

API credentials must remain confidential. Unauthorized access will result in termination.

5. Enforcement

UnifiedBridge reserves the right to monitor usage and enforce this Policy. Violations may result in suspension, termination, legal action, or reporting to authorities.

Report violations to: [email protected]

6. Policy Updates

This Policy may be updated periodically. Continued use of UnifiedBridge services constitutes acceptance of the revised terms.